Complete your assessment
Share the timeline, pattern, health history, medicines, recent events, family history and goals.
Online hair clinic
Hair changes deserve more than guesswork.
Thinning, shedding, alopecia concerns and premature greying assessed through a private online consultation. A clinician reviews your timeline, photographs and health history before recommending the right next step.
✓No automatic prescription. Sudden, patchy or scarring hair loss may need tests or an in-person examination.
Private consultation & photographic review
Guided hair photographsClear views for pattern and progress
Underlying causes consideredHistory and tests where indicated
Safety-first prescribingOnly when clinically appropriate
Progress reviewsCompare like-for-like over time
What we assess
Hair loss is a symptom—not one diagnosis.
The pattern, speed of change, scalp symptoms and wider health context help decide whether online care, blood tests or a face-to-face examination is the right route.
01 — GRADUAL THINNING
Pattern hair loss
Male and female pattern hair loss assessed through separate clinical pathways, with your history and safety needs in view.
Check your concern → 02 — PATCHY LOSSAlopecia concerns
Round patches, eyebrow or body-hair loss and possible inflammatory or scarring patterns directed to the appropriate route.
Start your assessment → 03 — EXCESS SHEDDINGDiffuse hair shedding
Recent illness, childbirth, stress, nutrition, medicines and thyroid or iron concerns considered before assuming pattern loss.
Discuss your symptoms → 04 — COLOUR CHANGEPremature greying
Early or sudden greying reviewed alongside family history and other symptoms, with honest expectations about what can change.
See how assessment works →Personalised assessment
What changed—and when—can point to the next step.
Your clinician brings the visible pattern together with your health, medicines, family history and recent events before discussing treatment or investigation.
- ✓Pattern and paceGradual recession, widening part, diffuse shedding, round patches or colour change.
- ✓Health in contextIllness, pregnancy, menopause, nutrition, stress, medicines and relevant family history.
- ✓Scalp and hair careItching, pain, scale, tight hairstyles, chemical treatments and everything already tried.
Quick hair concern check
Is an online hair assessment a sensible next step?
Answer three short questions for an indication of the next route to consider. This tool cannot diagnose alopecia or confirm treatment eligibility.
Sudden or patchy loss, a painful or inflamed scalp, scarring, or loss of eyebrows, eyelashes or body hair may need prompt face-to-face assessment.
What is your main concern?
Are you aged 18 or over and able to upload clear scalp photographs in natural light?
Is the loss rapid, painful, inflamed or scarring—or does it affect eyebrows, eyelashes or body hair?
How it works
From hair concern to a clinically sensible plan.
Your clinician reviews the information needed to decide whether treatment, tests, referral or an in-person examination is appropriate. An assessment does not guarantee treatment.
Upload guided photos
Provide consistent views of your hairline, temples, part and crown in natural light.
Clinician review
Your clinician explains whether tests, treatment, monitoring or face-to-face care is the best next step.
Track and adapt
Progress, tolerability and comparable photographs are reviewed over an appropriate timeframe.
Investigate before assuming
The right checks depend on the pattern.
Not everyone needs the same blood tests. Your symptoms and history determine whether checks are useful to investigate another contributor to shedding or early colour change.
✓ Ferritin, full blood count or thyroid checks where indicated
✓ Vitamin or other investigations selected from your history
✓ Baseline photographs taken in consistent light and angles
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Your clinical team
Clinicians who investigate before they recommend.
Your pattern, pace, scalp symptoms and wider history are considered together. If online care is not suitable, the safer next route is explained.
Clinical standards
Honest answers—even when treatment is not the answer.
Good hair-loss care avoids promising regrowth before understanding the likely cause, the limits of online assessment and the timeframe needed to judge progress.
01
No automatic prescriptionsTreatment follows an individual assessment and clinical decision.
02
Realistic expectationsNo guaranteed regrowth, instant results or promises to reverse established greying.
03
Referral when neededPatchy, scarring, inflammatory or uncertain patterns may need a GP or dermatologist examination.
Important to know
Safe care starts with the right diagnosis.
Hair loss and greying can have different causes. Treatment choice, likely benefit and risk depend on the individual pattern and your health history.
- Results are not guaranteed.Treatment may slow loss, maintain hair or support regrowth for some people, but response and timescale vary.
- Side effects depend on the option.Topical and oral treatments have different cautions. Your clinician should explain these before you decide.
- Pregnancy and fertility plans matter.Tell your clinician if you are pregnant, breastfeeding, trying to conceive or planning a pregnancy, as some options may not be suitable.
- Some patterns need examination.Sudden patches, pain, inflammation, scarring or eyebrow, eyelash or body-hair loss should not be managed as routine pattern loss online.
Transparent pricing
Know the care cost before you proceed.
Assessment and monitoring fees are explained before payment. Tests are recommended only where they may add useful clinical information.
Start your assessmentHair assessment & clinician reviewDetailed online history and baseline photograph review.
£29Hair-loss blood panelFerritin, full blood count, thyroid function and vitamin D as listed in the supplied service draft.
£89Ongoing clinical careScheduled photographic reviews and clinically appropriate plan adjustments.
From £25/monthPrices and panel contents are taken from the supplied prototype and should be confirmed before public launch. Final fees are shown before payment.
Common questions
Before your hair assessment.
Straight answers about women’s hair loss, alopecia, greying, tests, treatment timescales and what online care can—and cannot—do.
Does the assessment guarantee a prescription?
No. A clinician recommends treatment only when it is clinically appropriate. They may need more information, recommend tests, suggest a non-prescription plan or direct you to face-to-face care.
Do you assess hair loss in women?
Yes. Female pattern hair loss, post-partum shedding, menopause-related change and other causes need an assessment that reflects different patterns and safety considerations rather than a male treatment template.
Can alopecia areata be managed online?
Round patches, eyebrow or body-hair loss and possible scarring or inflammatory alopecia often need a face-to-face scalp examination and sometimes specialist care. An online assessment can help identify the appropriate route but may not be enough to diagnose or treat it.
Can premature grey hair be reversed?
Greying is commonly influenced by age and genetics, and established grey hair usually cannot be reliably reversed. When greying is unusually early, sudden or accompanied by other symptoms, a clinician can consider whether investigation is appropriate.
Will I need blood tests?
Not everyone needs the same tests. A clinician may suggest checks when your pattern, symptoms or history raise the possibility of another contributor, such as iron or thyroid concerns.
How long before I can judge progress?
Hair changes slowly. Depending on the diagnosis and plan, several months of consistent use and comparable photographs may be needed before progress can be judged fairly.
What happens if I stop treatment?
That depends on the cause and treatment. Benefits maintained by ongoing treatment may reduce after stopping, so duration and next steps should be discussed before you begin.
Start here
Ready to understand what may be changing your hair?
Begin with a confidential assessment. A UK clinician will review the pattern, pace, photographs and health context before recommending the next step.
Start your hair assessment →No automatic prescription